Questions before you book.

Pick your dates on this site and send a request; reception confirms on WhatsApp, usually within the hour. You can also WhatsApp or call us directly.

No. Nothing is charged when you request. Pay at the hotel or by bank transfer before arrival. For peak dates and stays of seven nights or more, an advance may be requested to hold the rooms.

Free cancellation up to 48 hours before check-in. Inside 48 hours, the first night may be charged. Approved refunds are processed within seven business days.

Yes. Ask when you book. If the visa is refused, any advance is refunded against the refusal letter.

Yes. Registered companies get negotiated rates, monthly invoicing and tax documentation. See the Corporate page.

Yes, for families, weddings and events. Message us the dates and headcount and we will quote a group rate.

Approved refunds go back to the original payment method within seven business days.

Check-in from 2:00 PM, check-out by 12:00 PM. Reception is open 24 hours, so late arrivals are fine; just tell us your time.

Usually, subject to availability. There may be a small charge. Ask in advance and we will do our best.

A valid CNIC or passport for every adult. Foreign nationals should carry their visa. Couples are asked for matching CNICs or a Nikah Nama.

Leave your bags with us and relax in the lobby or Corti Cafe. Luggage storage is free.

High-speed WiFi, air conditioning, a Smart TV with Netflix and YouTube, wardrobe, toiletries, fresh towels and two bottles of water daily. Apartments add a kitchen and washing machine.

Yes, at every property.

Every property has 24/7 generator backup. During peak load, air conditioning runs on a schedule.

Yes, every bathroom has a geyser.

Superior and Deluxe rooms, one- and two-bedroom suites, family suites, and full two- and three-bedroom apartments at Clifton. Each property page lists its rooms with live prices.

Most rooms have a Smart TV with Netflix and YouTube. Say so when booking if it matters to you.

It varies by room; the booking engine shows the maximum adults and children for each one and only offers rooms that fit your party.

Yes, at every property, at no extra charge.

Yes, on request when booking.

Corti Cafe at Shahrah-e-Faisal serves coffee, sandwiches and light meals all day. Outside food is welcome and we can arrange delivery from nearby restaurants.

Yes, to and from Jinnah International for PKR 4,500 per trip. Book at least 24 hours ahead.

Yes, laundry, dry-cleaning and ironing at standard rates. The rate card is at reception.

Yes, through trusted rent-a-car partners. Give us 24 hours’ notice.

No. We are happy to recommend nearby gyms.

Yes, free of charge for a few hours before check-in or after check-out. Tell reception if you need longer.

A small meeting space for interviews and team meetings is available at Shahrah-e-Faisal. Give us two hours’ notice.

No.

Not inside rooms or indoor areas. There is outdoor seating at the cafe.

In the lobby and cafe, yes. Visitors are not permitted in guest rooms.

We are a family establishment and accommodate married couples with matching CNICs or a Nikah Nama. Foreign couples present valid passports; Muslim foreign nationals are asked for proof of Nikah.

Yes. Children under five stay free in existing bedding. An extra mattress is PKR 3,000 per night, subject to availability. We do not have cots.

Every property has 24-hour CCTV, security staff and guest verification at check-in.